What We Collect and Why We Collect It
When you open an account with us, we collect information you provide directly — your name, email address, phone number, and the payment details linked to your DANA, OVO, or GoPay wallet. We also collect technical data automatically: device type, browser, IP address, and session activity.
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This helps us verify your identity, process withdrawals, and flag unusual account behaviour before it becomes a problem. For deposits and withdrawals, your e-wallet transaction reference is logged against your account so our finance team can trace and confirm transfers if a payment query comes through.
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We do not store your full DANA or OVO wallet credentials — only the reference data needed to match a transaction. Cookies and similar tools collect browsing behaviour within our platform. You can manage cookie preferences through your browser settings, though some core functions — like
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staying logged in — depend on session cookies. Data retention periods vary by category: account records are kept while your account remains active and for a period after closure as required by applicable rules. Availability of our services depends on local law and is permitted only
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in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.